AT
Ansie T
1 reviews | Active since Feb 2019
06 Feb 2019, 14:38
Dissapointed
Hey poeple. So I also had a **** experience at FNB. Money deduct from account mire thx R1000. Log a complaint at the ***** unit of bank. Complete the form... For the 3rd tme... Got a case number... They give you a number to follow up... And wow for 2 weeks million times a day I try to get through... Only the voice with options... I mailed the department where I send the form... Tell them nothing is happening... Cant get through.. Need assistance and money back... They mailed me back... I must investigate myself... As I did a internet transaction from the uk. They cant do nothing to help me.... Never been out of sa..... This is the most pathetic services ever!!!
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FNB (First National Bank)'s replyOfficial
06 Feb 2019, 15:43Good Day Ansie Du Toit Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply06 Feb 2019, 15:43
Official
Good Day Ansie Du Toit Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***