1 reviews | Active since Jun 2016

03 Jun 2016, 17:35

Dissapointed

<p>FNB does not have any respect for their customers, my account was debited without my permission and money deposited into a share saver account, when i asked them to reverse it, I was told that shares were already bought with my money, the only way I could get my money back was to sell those shares. I really want my money back, without the drama, FNB have lost a customer. At Mall of the south i was told the bank is not invloved with the investment side, if so, who gave permission for money to be deducted from my account. Who forces anyone to save or invest, its ridiculous. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Nov 2017, 11:47
Official

Good day Ms. Ndaba,

We have sent you an email having done an audit on previously logged Hello Peter complaints. The review was referenced as “Disappointed “dated 3rd June 2016 in relation with the Share Saver account.

Could we ask that you comment on the customer experience and Please advise if the matter was adequately addressed.

Looking forward to hearing from you.

Regards

Robert Bodiba

Manager : FNB Enterprise Complaints