DN
Duan-Nico Nel

1 reviews | Active since May 2014

26 Oct 2016, 16:23

Dissapionted with FNB

<p>I app**** with FNB for a credit card, for use of buying Movie tickets making online purchases, but they have declined me, cos i dont have an permanet work, or a work for 12months now, i had a motorbike accident in february and broke my back, im paralyzed, but in have a investment with FNB, but seems its not enough insurance, maybe i have to switch to another bank. </p> <p> </p> <p>and i have money in one of my other accounts with them.. but still they dont wana help me, i have and also had been a debt payer and my record is clean, but still they dont want to help me..</p> <p> </p> <p>If i knew its gona be like this i would have gone to a other bank, luckily their are quite a number of banks...</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Oct 2016, 09:42
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)