1 reviews | Active since Apr 2012
Disrespectful Consultant
Hi<br> <br> I was served by Slindile Dube at FNB Brooklyn Mall on the 08 June 2015 at about 14h50. My ticket number was S143. <br> <br> I asked him if I could open a business bank account. He told me to pay R800 that was overdue on the account which was closed due to being dormant. I couldnt hear him when told me that. I begged for his pardon as I did not hear him. He began to shout louder. I asked him not to be loud as he is disclosing my affairs to other customers who are listening to our conversation. He told me that he will address me in the way that seems fit and he will not apologise for that.<br> <br> I agreed to go and find the money to pay the overdue amount.<br> <br> I was offended by the way he spoke to me and I felt undermined and disrespected by him. I do not feel that this is the way that the consultants should speak to the clients. <br> <br> Please address this matter with him and let this not happen to other clients
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 705393.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 705393.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
