TR
Tshepiso R
1 reviews | Active since Mar 2019
16 Sept 2019, 14:46
DISRESPECT From First National Bank
So fnb just because I am Black and in living in a township my complaint is not important to you???? You even called a query n not a complaint that is utter Bull!! So going back to my initial frustration of the atm dispensing half a R100 note you have the audesity to tell me that you will ewallet me the cash instead of depositing the money into my account now I have to be inconvenienced Again!!! Never mind the countless trips I made to your ****en bank for Your mistake. Did you consider my petrol. My time that I wasted?? For your mistake!!!! THIS IS JUST RIDICULOUS I demand my money back including my petrol money!!! I'm the victim here this was your mistake!!!! Because u didn't service your ATMs
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FNB (First National Bank)'s replyOfficial
16 Sept 2019, 15:59Good day Tshepiso Rantho,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply16 Sept 2019, 15:59
Official
Good day Tshepiso Rantho,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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