Disregard of clients confidential information

I am very disappointed and agrieved by consistent FNB poor administration management and record keeping of clients for more than 6 months now I have been complaining of my bank account publicly listed on other people's phones. This is despite of many requests that FNB online banking should correct. What language is needed? Is it not ******* to dispose the clients details publicly without her consent? I am sure FNB either has no knowledge of the new act on managing people's information or does not care when it comes to rural black women as me I am extremely traumatised by this treatment. People viewing my bank accounts without my knowledge. This is serious matter.