1 reviews | Active since Nov 2011
Disputing the R50 charge for #PMT HONFEE
Dear FNB...<br> <br> You people truly have a nerve. So I find this mess (24 Nov 2015) below that you guys have charged me R50 because there was no money in my bank account when my debit order for Tracker went through.<br> <br> 24 Nov 2015 #PMT HONFEE 1 ITEMS ON 15/11/ 1 ITEMS ON 15/11/23 -50.00<br> <br> Well, let me bring something that you people are tending to forget to your attention. Last week Friday your system was acting up. I even called your call centre and one of your consultant confirmed that it was. If you check the two transactions below - you will see that I made one transaction and it went through twice. So saying I should have funds in my account for when my debit orders go through then your system takes double what I paid is another thing mos. Therefore, I dispute that R50 charge because if your system didn't act up and deduct twice from my account, they still would have been funds in my account for that debit order.<br> <br> Please reverse.<br> <br> 20 Nov 2015 SPREE SHOES *** 0.00 -330.00 4,940.00<br> <br> 20 Nov 2015 SPREE SHOES *** 0.00 -330.00 5,270.00<br> <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 819690.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 819690.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
