SS
Sandile S

1 reviews | Active since Mar 2017

13 Mar 2017, 11:46

Disputes on a FNB ATM Withdrawal in Durban Montclair FNB ATM

<p>My account is a cheque account.</p> <p>Issue occurred on the 25th February 2017 at Montclair Durban, FNB ATM is inside in the Montclair Mall and I did launch my dispute the very same day on a FNB number that is the board of FNB to report.</p> <p>I was informed that the money will be reversed within 24hrs and I have already launched to two complaints at FNB Centurion but there is no respond. (ref. no. is ********** ) where I did withdrawal the two I DID recieve money and last one I did not come out and I need your money immediately.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Mar 2017, 12:17
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)