cV
charne V

1 reviews | Active since Jan 2014

10 Dec 2015, 09:29

disputes department don't reply

I have logged disputes on my card and I don't get any answer from disputes department at fnb after numerous emails.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Dec 2015, 09:41
Official
Hello charnedevires,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 830584.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)