DJ
Dumbu J
1 reviews | Active since Mar 2013
15 May 2021, 00:50
Disputed funds
Can somebody explain to me why it would take 40 working days to reverse funds in my account for trying to buy on an online shop that doesn't accept South African bank cards. Why would the bank reserve my money for so long? Why can't I access my money since the payment did not go through to the supplier's account?
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Replies (1)DJ
Dumbu J's updateReviewer Update
20 May 2021, 12:39Dear FNB , it's been more than 48 business hours since the 15th of May and no one has contacted me.
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
DJ
Dumbu J's update20 May 2021, 12:39
Reviewer Update
Dear FNB , it's been more than 48 business hours since the 15th of May and no one has contacted me.
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.