TR
Tracy R

1 reviews | Active since Nov 2015

31 Dec 2015, 10:40

dispute not being helped

Cash going off my account. .although I went into bank to dispute..no help whatsoever. .Also cant get through to call centres..this is second time in a matter of months and fed up having to fight for my money and being treated bad by consultants. Im seriously thinking about moving my accounts over to capitec

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Dec 2015, 10:55
Official
Hello Skinlasers,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 840744.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)