Hellopeter
Share Your Experience
GP
Glen P

1 reviews | Active since Nov 2023

05 Feb 2024, 13:29

***** Dispute my card was cancelled and I have collected new Debit card

If I phone the number *** I am on hold. The recording suggests I go to secure chat. I give my reference and press ***** Disputes the agent tells me I need to phone *** and I am on hold again. I then contact the Business Desk and am transferred and eventually goes dead.

0
Replies (1)
GP
Glen P's update06 Feb 2024, 10:08
Reviewer Update
At a loss. This is the communication received from FNB
Good morning Sduduziwe (Dudu) Sithole,
Both emails are from you. I don't know what you want me to reply to.

From: FNB Commercial Service Recovery <***>
Sent: Tuesday, February 6, 2024 9:29 AM
To: ***
Subject: ***NF
Good Morning Mr Pengelly

Complaint ref ***NF

The disputes team indicated that an email was sent to you.
Kindly respond to the email from disputes.

Regards

Sduduziwe (Dudu) Sithole
FNB Business
This email is subject to a disclaimer.
Visit the FNB website and view the email disclaimer and privacy notice by clicking the "About FNB + Legal" and "Legal Matters" links.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer or privacy notice.
Dear Mr Pengelly

Thank you for taking the time to communicate with us regarding your complaint.
Please note that your complaint reference is: ***NF

Kindly be advised that the complaint has been sent to the disputes team and feedback will be provided in 24-48 Business Hours.

Please accept our sincere apologies for the inconvenience.

Kind regards,

Sduduziwe (Dudu) Sithole
FNB Business
This email is subject to a disclaimer.
Visit the FNB website and view the email disclaimer and privacy notice by clicking the "About FNB + Legal" and "Legal Matters" links.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer or privacy notice.