FP
Firdaus P

1 reviews | Active since Jul 2016

11 May 2021, 12:00

Dispute has been IGNORED FOR A MONTH

So this is the THIRD time I am posting on Hello Peter and FNB FAILED TO CONTACT ME.

I spoke to three agents this morning who treated me like a Ping Pong Ball and Transfered me from department to department.

This is absolutely ridiculous! Today marks ONE MONTH WHERE I WAS PROMISED TO RECEIVE MY R1035 CHARGEBACK BACK INTO MY ACCOUNT.

I'VE BEEN TOLD THAT MY QUERY HAS BEEN ESCALATED ONLY TO FIND OUT THAT IT HAS NEVER EVER BEEN ESCALATED. FOR ONE WHOLE ****EN MONTH I HAVE TO EXPLAIN MY ISSUE TO SO MANY AGENTS.

FNB I HAVE HAD IT WITH YOU. I AM TAKING THIS TO THE NEWS PAPER TODAY AND ATTACHING ALL SCREENSHOTS.

I AM SICK OF NOT BEING VALUED.

I ASKED TO SPEAK TO A MANAGER AND THE AGENT DROPPED MY CALL.

I AM DONE!!!

0
Replies (0)