Dispute

I have disputed an account transaction on the 13.04.2021, I have called, sent emails and went into a branch for assistance.

My "team of personalized bankers" are asking for more information with each request, even after I have stated that I have given them all the information I have. With each request I have to wait 5 days for someone to have adequate feedback for me.

For once, I need MY bank to work for me.