mK
mapaseka K

1 reviews | Active since Jan 2014

18 Apr 2019, 21:50

Dispute

I had a credit card with FNB in 2017, it was later handed over when I lost my job and was unable to make payments. I managed to pay the account last year and I was over charged and now even after I paid it off Inam unable to get FNB to update my credit bureau report with Experian S.A. as it's one of the credit bureau companies they had listed me with. I have called them numerous times and spoke to numerous consultant who failed to help me like Sbusiso from the credit card application as their legal department does not go through.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Apr 2019, 08:38
Official
Good Day Mapaseka
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***