mK
mapaseka K
1 reviews | Active since Jan 2014
18 Apr 2019, 21:50
Dispute
I had a credit card with FNB in 2017, it was later handed over when I lost my job and was unable to make payments. I managed to pay the account last year and I was over charged and now even after I paid it off Inam unable to get FNB to update my credit bureau report with Experian S.A. as it's one of the credit bureau companies they had listed me with. I have called them numerous times and spoke to numerous consultant who failed to help me like Sbusiso from the credit card application as their legal department does not go through.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
20 Apr 2019, 08:38Good Day Mapaseka
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply20 Apr 2019, 08:38
Official
Good Day Mapaseka
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
