AV
Angelique V
1 reviews | Active since Mar 2019
15 Mar 2019, 17:14
Dispute
TERRIBLE service from FNB when traveling abroad! I have disputed transactions on my account and have been contacted ONCE in 3 weeks! I have provided what was required the same day it was asked for and still nothing. Trying to speak to a consultant is USELESS you wait so long to yet through to someone to be put on hold and they dont respond to their complaints mails!
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Replies (2)
FNB (First National Bank)'s replyOfficial
18 Mar 2019, 13:07Good Day Angelique VN
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply18 Mar 2019, 13:07
Official
Good Day Angelique VN
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
AV
Angelique V's updateReviewer Update
22 Mar 2019, 08:53FNB contacted me to hear my complaint but did nothing after. No follow up or anything. Seems pointless to of called me in the first place then? I have sent emails and got no response from a number of different departments.
AV
Angelique V's update22 Mar 2019, 08:53
Reviewer Update
FNB contacted me to hear my complaint but did nothing after. No follow up or anything. Seems pointless to of called me in the first place then? I have sent emails and got no response from a number of different departments.