Dispondent

My fiances acc was hacked resulting in her account been blocked. Its been 2 weeks now, and still nobody in FNB can assist her to unblock her online acc, she has been through numerous people and not one is able to help her. She gets sent from pillar to post and nothing happens. Surely if she goes into the bank with her ID, her finger prints and being there in person they would beable to help????? Nope they take you to the phone and put you on to ***** division with who she has spoke and was advisedcto go into the bank. This must ve the worst bank to deel with when in trouble