MM
Mo M

1 reviews | Active since Sept 2013

16 Aug 2016, 14:58

DISPEAKABLE SERVICE

<p>I logged a call via FNB Premier Banking to have have my credit info on their records corrected; </p> <p> </p> <p>I'm horrified that my home bank doesn't have my correct credit profile!!!!!</p> <p>My salary and finacial related matters go through my Cheque account with FNB and the bank still cannot reconcile my credit profile??? As in I have to send in info to prove how much I make , I mean this info they're privy to .</p> <p> </p> <p>If I'm supposedly a PREMIER BANKING CLIENT why is my info not up to date????????</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2016, 06:21
Official

Good Day

please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 992802

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)