DS
Dineo S

1 reviews | Active since Apr 2012

26 Mar 2018, 13:51

DISORGANISED AND A ***** BANK

FNB is a mess!!! My transaction history does not make sense at all and the balances do not add up. My sms confirmations and online balance are not the same. I was charged #ITEM UNPAID NO FUNDS on the 24th of March and I had funds in my account. Funds deposited in my account on the 25/03/2018 are not reflecting. What is happening? FNB must get their act together and refund me back my R100 please. I'm tired of complaining about FNB they are a *****. I AM LEAVING FNB - WE PAY A LOT OF MONEY FOR ****!! REFUND ME MY MONEY PLEASE.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Mar 2018, 14:58
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***