Dismal Service Levels FNB.

We are unable to get a settlement amount from FNB wrt our Bond and have told we can only get this from the FNB App. what nonsense id this. We are told that we cannot go in physically to a bank and we must use the app.

Fnb must wake up and do better. This is a friendly warning to everyone we have a personal banker that is unable to action this of. Seems like they make it difficult when you want to freehold so as to keep profiting of you.

Shameful to say the least.