Dismal lack of service. What an absolute joke

I had no problems with the 6 month free data promotion on my first device. Now that I have a second device with same promotion. FNB consultants show absolutely no effort to help a consumer re activate the service when it is deactivated. They expect a consumer to do the run around and send emails instead of just reactivating the service. You're told to wait 7 days for re activation. What a joke. On top of that, fnb consultants keep you waiting on live chat for ten minutes before allowing the chat to expire and allow you to get even more frustrated.