Dismal delivery services

I’ve had the worst experience since having ordered my credit card for delivery on the 3rd March yesterday a consultant from DSV finally contacted me and I gave them my address only to get an sms confirming delivery at the incorrect address,I have tried contacting the main DSV number and the number given to me by a Fnb consultant which is *** but the numbers just giving me options to select and when I do it just keeps repeating the same options.Please help me amend this error before they make delivery to the wrong address after waiting more than 2 weeks to receive my card