1 reviews | Active since May 2014
Disloyal to loyal customer
Well well well! This is the fourth unauthorised debit order that has gone off my account.
Last time I dealt with FNB, I was assured such transactions won't happen again but to my shock Mzanzi4more managed to get my banking details and help themselves to R109 of my money. This is absolutely ******* service. On principal I will close this bank account and move to Capitec, since it's been rated 1st in SA by the Lafferty Banking 500.
Good day Sydwell,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Sydwell,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)