AA
Alton A

1 reviews | Active since Sept 2016

12 Jan 2019, 08:08

Disinterested Bank, How can we make you cry!

I have been waiting for feedback from FNB for the last 3 weeks now and still no movement. I’m being charged interest on an account that should be settled and closed. They have rectified 2 accounts but the 3rd seems to be beyond their capabilities. I will never do any business with FNB again, once this mess is sorted out

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2019, 10:34
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards
Hello Peter Complaints Team
*** (option one)