KM
Kudzi M

1 reviews | Active since Jun 2018

24 Jun 2018, 14:54

Dishonesty banking using funy banking terms

This bank haa become very sneaky. When I opened mu account I was rold I would be charged R115 per month for banking fees.

Now I am being charged Value added fees of 125 ans some Service fees of R65 on top of mu monthly service fee.

Can someone tell me what value you have added to the services that Im getting from your bamk and who has authorised you to make those deductions.

This has been going on for a very long time now.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jun 2018, 11:16
Official

Hello Kudzi Mazorodze Murambadoro,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaint Team

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