1 reviews | Active since Jun 2018
Dishonest banking practices
I pay a bank fee R199.00 monthly but on too of this I am also charged a R240.90 value-added fee. What the hell is Value added fees? Does anyone mind explaining this to me, because it was never crashes mmunicated to me beforehand. I also don’t seem to get the “value added” service that I’ve been paying for. I’ve grown very suspicious of FNB lately and they make it very hard to get help with issues(usually only replying to your queries daaayyys later!) What is the benifit of being a so called “premier” client when they make it so difficult for you to manage your finances.
Good Day Mr Lucian Ferreira,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mr Lucian Ferreira,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***