DS
Dewald S
1 reviews | Active since May 2017
21 Nov 2018, 16:42
Dishonest bank
I have a private wealth account and aprivate banking acount witch i did not use so i paided the private banking account up to date and loged in to my account to request my banker to close my accounts as im not using them and wanted to close them before amount went off again so guess what did not happen and a monthly account fee due again and my other account going to be the same again if been struggeling going on 3 months now to close my account with no results fnb is dishonest i received email after a month to resubmit my request to close my account im going to open a ***** claim against fnb and sue them for the fees
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Nov 2018, 09:37Good day Dewald,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to FNB Private Clients who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to FNB Private Clients who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply22 Nov 2018, 09:37
Official
Good day Dewald,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to FNB Private Clients who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to FNB Private Clients who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)