DISHONEST

I made an online purchase in June, upon making purchase I then realized that the site(merchant) is a ****. I immediately contacted FNB to stop the payment as it was weekend and the payment was still pending. I was then advised that i will be forwarded the forms to dispute that debit. I was also advised that I need to to cancel my card to prevent further debits by the merchants and for FNB to refund me. I have cancelled my card in June and have made several follow ups through email and going to the branch in Braamfontein but to date I don't have any positive answer. I am still waiting for my refund.