Dishonest?

So, i received promo information from FNB saying that i qualify for a premier credit card. Read the requirements etc. I app**** and the credit card was approved. Afterwards i noted that i now have two account which makes no sense at all, the previous account should be closed off and one should remain active. I sent a request on either Thursday or Friday to get answers. Yet nobody can give me a straight answer. So now i demand that you close the account and keep one active. It would be considered dishonest if you want to subtract fees for two credit cards under the same account.