BM
Bafanam M

1 reviews | Active since Dec 2017

11 Jan 2018, 23:31

Dishonest

My card was swallowed by an ATM, I went into a Brunch to get assistance I was advised if I order a card via the App it’s free plus the deliver but to my surprise I was made to pay R140 to replace my card,I honestly that FNB is a **** of a bank they are forever coming up with stories I think it’s time for us to have a State Bank with lower chargers we pay just to these Banks can the Goverment assist in all this nonsense!!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2018, 09:26
Official

Hello Malabiebk ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

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Regards,

Client Experience Team