Disguted

I have just about had it with FNB.

Once this matter is resolved I am closing my account.

I app**** for a loan beginning of October on my app. I would not submit so according to me it was not submitted.

A day later I received call regarding my loan application, we finalized the application online and it was submitted and approved.

2 days later I received an sms to say my loan was approved, I ignored this as I thought it was the one that was done telephonically.

It was not. They paid another load amount into my account, no one phoned to confirm any details, the second load was just approved without any confirmation from me.

Then when I needed to sort this, you said you will do an immediate debit order, that was done.

But then there came a second debit order for the same amount, taking the little bit of money I have and telling my I’v overdrawn my account by 30 000, YOU TOOK THAT MONEY.

And to top it off you charge me bank charges for the overdrawn amount.

I NEED MY MONEY, the little bit that was left, I need my account to be sorted before I get paid, otherwise you are going to take that aswell.

After numerous emails on hello peter, numerous money spend on calls to get someone to phone me, I have not had anyone phone me.

WHO IS GOING TO CONPENSATE ME FOR NOT HAVING MONEY FOR 4 DAYS, I AM A SINGLE MONTHER AND NEEDED TO FEED MY 10 YEAR OLD.

YOU ARE A HEARTLESS COMPANY YOU JUST CARE ABOUT YOUR OWN MONEY GETTING BACK TO YOU.

IM DONE WITH FNB, YOU HAVE TO SORT THIS OUT.

I WANT SOMEONE PHONING ME TODAY!!!!!!!!!!!!!!!!!!!!!!!!!