1 reviews | Active since Feb 2015
DISGUSTING ********* AND FALSE ADVERSITING
I need urgent assistance and re-imbur*****t of all the charge fees that you have deducted from my account.<br> I opened a saving account for R49.00 per month as advertised by yourselves, that was in April 2014, firstly I had an incident of not getting my card on time as promised, the I had to go up and down for that to be rectified so I can have access to my salary.<br> <br> Your on-line or should I say your promotion of this product is ********* with no integrity none whatsoever. Everything that I signed up for is not the same as what I am getting.<br> I just found out that this is actually a saving account and does not suit me as I earn a salary and make withdrawals and pos transaction few times a month.<br> <br> I would like for you to reverse all the charges, if this is not done before the end of business day tomorrow I will take the matter further and I believe the financial and banking ombudsman will assist me.<br> There were 4 of us just now at the bank with the same query, you are robbing people by this and you need to be exposed for this kind of act.<br>
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 631043 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 631043 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
