Disgusting Telephone Manners/Service

<p>Called through this morning at 09:00 as I had ordered Forex via Online Banking and needed to confirm what documentation I needed to bring with me.</p> <p> </p> <p>Was transferred from General to Forex, to Travel (which rang for 5 minutes and disconnected)</p> <p><br />Called back, General, to Forex back to Travel, (rang for 5 minutes and disconnected)</p> <p> </p> <p>Called back, asked to speak to the branch manager as this was getting ridiculous, was told I could not speak to them and I needed to come to the branch, was then promptly hung up on?</p> <p> </p> <p>I literally have no words for this. Please can someone contact me and give me this persons name (responsible for General Enquiries) as this is the final straw with FNB and I am going to move my account I am sick of this.</p>