PS
PRELESTON S
1 reviews | Active since Feb 2012
29 Mar 2019, 10:52
DISGUSTING SERVICES FROM FNB
If I could give you a zero rating I would, the service from FNB is disgusting ,the call centre are absolutely useless. You just get transferred from one person to the next. This is certainly not how you help me.
If you'll cannot provide a service please let me know I will gladly close my account.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
29 Mar 2019, 12:50 Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply29 Mar 2019, 12:50
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
PS
PRELESTON S's updateReviewer Update
03 Apr 2019, 06:43Dear FNB
You have disappointed me yet again, after speaking to 4 different people and being told that they transferring my query from one department to the next I eventually received a call yesterday afternoon informing me that they will not be able to assist me with my query.
PS
PRELESTON S's update03 Apr 2019, 06:43
Reviewer Update
Dear FNB
You have disappointed me yet again, after speaking to 4 different people and being told that they transferring my query from one department to the next I eventually received a call yesterday afternoon informing me that they will not be able to assist me with my query.