Disgusting Service within 1 Week

For a second time in 1 week, FNB is messing up with my budget.<br> <br> First it was Temp Loan account that I have settled, where you took my money without my consent, resulting in double payment. And it was a hassle to get this money back.<br> <br> NOW AGAIN, after having made arrangement with them (Loans Dept) that I will make a payment of R3,460.00 to my loan account, which I did on 25-06-2015 and even sent them the payment proof. However, on Friday 26-06-2015, the same people I made arrangement with, still went ahead to my Cheque account without my consent and debit about R1,462.49.<br> <br> I called and N. MOSHALO who couldn't be of help as I needed the R1462.49 to be reversed, and FRANS MOJAPELO was called. FRANS said this amount will be paid on Friday, but the latest would be Saturday. <br> To this end, this money hasn't been paid, and I am accumulating charges because I couldn't own up my arrangements because of FNB stupid people.<br> <br> This is nothing but bull-s**t - I want that money you USELESS IDIOTS.<br> <br> I'M REALLY STARTING TO REGRET HAVING RE-INSTATED MY ACCOUNT WITH YOU COZ YOU CAN JUST DO ANYTHING IN ONE'S ACCOUNT IRRESPECTIVE OF INCONVENIENCE THAT YOU PEOPLE ARE CAUSING.<br> <br> I WANT THAT MONEY NOW.