RF
Robyn F

1 reviews | Active since Jan 2012

25 Oct 2018, 15:17

DISGUSTING "service" received! You should be ashamed of your staff!

I have never been so disgusted with a company in my life!!!!!!!!!!!!!! Absolutely disgraceful! No one can seem to help me, been on the phone for an hour (i have a picture so try lie your way out of this!!!) called 7 times alone today (also have the picture!!!), called about 8 times last month! been sent from one division to the next. Have had people leave me on hold for 30 minutes!!!! DISGUSTING!!!!!!!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Oct 2018, 16:15
Official

Good Day Robyn

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***