Disgusting Service & Passing the buck

<p>I have been trying to register a company and business account with FNB for almost a month now. I have submitted my ID and proof of residence on the 5th of October. Since then I have begged and begged FNB for feedback... Calling regularly only to be kept on an IVR because of high caller numbers. Today finally with FNB taking their sweet time I got an email saying that my proof of residence is older than 3 months. This is quite an important fact since FNB waited a whole month before finally starting my process...!?? I submitted everything, as required, in time... I have been expecting payments for weeks now and FNB simply cannot do what the advertise. This was supposed to be hassle free and easy. I am really angry and frustrated and should have rather gone to a different company. FNB is a serious let down and the service is pathetic. I would STRONGLY advise that anyone thinking of using FNB for business think twice and rather go to a company willing to assist like ABSA or Nedbank. FNB really let me down and I am losing a lot of money waiting for them to get their issues sorted. Really pathetic. I am tired of excuses and waiting and hearing nothing.</p>