Disgusting service from FNB

By far the worst service from a bank.

On the 9th April I was ******. My FNB and Standard Bank Cards were ****** together with other items.

I called Standard bank, call was answered with minutes, card reported and stopped immediately. No further transactions since them. I called FNB, held on for over 20 minutes before the call was answered, called logged, case logged and I was assured the card was blocked.

12 April, 14 April, 19 April, 21 April, 22 APril and 26 APril - transactions are still going through my ****** card? HOW?

Called FNB since 10am today and no damn answer. Hold on forever and calls get cut off. The FNB app is constantly off - cannot log a call there or chat to anyone.....

Come on FNB, can i get some answers.

By far the worst service ever