Disgusting service from FNB credit card division and Brach, team of bankers on App

FNB has run an auto payment from my Cheque account to my Credit card without any authorization for an amount of R7.700, trying to sort out the issue has been a nightmare, after several attempts tying to contact the premier call centre, went into a branch, an absolute waste of my time and petrol, was advised that only the call centre can assist me, was then told to contact my team of bankers on my app, was poorly assisted by Poppy Radebe who added no value to my issue what so ever, the debit reflected on 27 June, to.date the money has not been cleared into my Credit card, i have debit orders that are going off my account, my account will not have enough of money for my debit orders due to FNB's negligence, i dont even know why i am banking with FNB, u never get the help that a client deserves