DISGUSTING SERVICE FROM FNB

I withdrew money from my forex broker and it has been 2 months with back and forth emails and i have called countless times to be only transferred to lots of people who can't assist me. i even sent a complaint to forexcomplaints and a ofentse then eventually said i must email debit card disputes and nothing has happened. i eventually decided i won't pay my account fee and now i am receiving sms's about possible action but no response on my query..