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natasha R

1 reviews | Active since May 2012

09 Jul 2018, 12:24

Disgusting service for an innovative bank

I am trying to reduce my overdraft balance to zero and it cannot be done, neither online nor over the phone. I am so disgusted by your service!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jul 2018, 14:56
Official

Good Day Natasha,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Premier banking to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***