DISGUSTING SERVICE FNB

<p>I went to file a dispute with FNB beginning of June and i was attended by Islam Kenny. To my surprize i should have completed a dispute form, he didnt bother to make me fill the form a month later when i make a follow up im told there is no dispute on the system at all. Really!!!! is this how this Aslam look at us as clients or is a matter coluor??? I spoke to someone who is supposed to be a manager and he promised to send this dispute form and will escalate this matter but no email has been sent. This is FNB V&A Waterfront Branch. Disgusting treatment they could not even follow a simple process its more like saying get off my face as soon as possible!!</p>