Disgusting Service

Reported ***** on my credit card, as soon as the incident occurred. The amount was still reserved for purchase, as it was an online company. FNB refused to stop the transaction, and the ***** consultant refused to put me through to a manager. This all took place more than a week ago, and since not a word has been said. I have tried phoning the card ***** division many times since then, and despite holding on for more than 30minutes at a time, no response on the phone. This bank has steadily declined in services and benefits. They cannot be trusted to safe gaurd your money.