DISGUSTING SERVICE

Disgusting! I app**** for a business account two weeks ago, I was then told I would get an email from fnb for documents I would have to send! NOTHING WAS SENT THROUGH UNTIL THE 13th!!!! The previous week I was on the phone with KYC AND FOREX o my to find out the money was rejected, then that issue was sorted the money gets sent back from abroad I ohone to find out what is happening, is the money through yet, but wait I am told my KYC docs have not been updated!!!!!!! I have sent all requested documents 5 times!!! NO CONSULTANT CAN GET IN TOUCH WITH ME LETTING ME KNOW THAT A DOCUMENT IS MISSING! I have to phone and now the money will get rejected again because FNB CUSTOMER SERVICE IS ABSOLUTE ****!!!! FNB DOES NOT GIVE A RATS ASS ABOUT THEIR CUSTOMERS!!! THIS IS THE MOST DISGUSTING AND SHOCKING SERVICE I HAVE RECEIVED !! It is nearly Christmas and my money has not come through because FNB CANNOT DO THEIR JOBS PROPERLY!