Disgusting service !!!

Fnb just doesn’t care about their customers!!! After paying up all areas on my personal loan months ago,fnb has never updated their records till now instead I’m now blacklisted and my car is about to be repossessed because I can’t qualify to refinance the balloon payment from Wes ban****! No one at FNB and Barrett and associates can assist! I’m disgusted by their service, they are ruining my itc profile and affecting my life so negatively and now I might even loose my car!!! I’ve been sent back and forth for 2 months now!