1 reviews | Active since Aug 2016
DISGUSTING SERVICE CONTINUES
I am still waiting for informaiton
regardless how many times i reply to my original complaint, the less responses i receive
last person to contact me was Jacky Bela and advised that she was going to call me before COB 5th September 2018, i then rep**** by COB with no phone call to an email that she will be out of office and could not provide feedback and would do this b y Monday
its Tuesday and i have sent numerous emails and still no feedback! when will this nonsense be resolved?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?! i DO NOT WORK FOR FNB WHY AM I FOLLOWING UP EMAILING COMPLAINING ETC?????? I NEED AN ANSWER IMMEDIATLY
Good Day Monique Dietrich ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Monique Dietrich ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***