Disgusting Service

I am absolutely disgusted with the service I have received from FNB ***** division since speaking to them the beginning of last month to date I still have not heard a word on my case despite their promises of 10 working days to get back to me.

I am appalled that even when speaking to an operator every second day I am told they can not help me I need to speak to an investigator and supply said number that never ever returns your calls despite 23, yes 23 voice messages been left to please do so. Subsequently have lost just about lost my apartment and landlord is running out of patients as I have not managed to pay rent due to all banking been put on suspend.

to top it off it is now over a month and they have the audacity to send me a message I have not paid my credit card, that's cause I don't have access to any of my banking? How am I meant to pay that and who is paying the late fees on all this???

Pathetic service