PK
Promise K

1 reviews | Active since Apr 2014

10 Jun 2017, 10:21

DISGUSTING SERVICE BY SIBUSISO AT THE DEBIT ORDERS DEPARTMENT

<p>I just called an hour ago to reverse a debit order and spoke to sibusiso who was sleepy and assured the debit order was reversed but hey am still waiting and when i try to call the call center back i kept on transfered without talking to anyone...this is bull **** service fnb will loose a lot of customers coz they have useless employees and they make false promises...its really war to get the money back but dont worry i will never bother u again coz i will move to better banks like capitec who appreciate their customers nxaaaaaaaaaaaahadi!!!!! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2017, 09:39
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)