1 reviews | Active since May 2016
DISGUSTING SERVICE BEING A PREMIER AND BUSINESS BANKING CLIENT!!!
<p>2 months and i still havnt received my Edcon FNB speed point!!Several calls been made to you with excuses received and frustrating dropped calls from FNB.FNB STILL CANNOT TRACE MY CALL ON THEIR SYSTEM AFTER 2 MONTHS!!!!!!Capitec supp**** me with a speedpoint within ONE day!!!I however needed an Edcon speed point due to my nature of business and therefore been begging FNB yet i am a premier and business banking client!!!I have lost a tremendous amount of business due to FNB's treatment towards me!I recently also queried a payment on my account and held on for 20 mins waiting for feedback only to be transferred to another consultant who wanted me to to start from scratch with my query!!!!I RUN A BUSINESS!!!TIME IS MONEY!!!!FNB DISGUSTS ME LATELY!!!!FULL OFF ****!!!!!SO MUCH FOR BEING THE "BEST DIGITAL BANK"!!!!</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
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Regards
Complaints Resolution
Melinda Duvenhage
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Tel number: *** (option one
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one