Disgusting service and misleading all for own financial gain!

Times are hard and when In need of financial relief with an overdraft, I checked offers for me and selected overdraft on fnb app which was all green meaning I could be approved and all I had to was upgrade to premier debit, so I did..... Only to get card and see I can't apply for an overdraft, nice false advertising, good way of getting more money on your side. Anyway I then saw I could go into a minus of 2000 a month but was charged major unpaid fees close to 1000 but can't get overdraft. My card is now declining. Your agents disconnected me the entire time when needing assistance. Pathetic. I would rather take business to a bank who is serious about clients and wishes to provide services they offer and not lie!!!!